- We may collect details from our customers such as name, date of birth, address, phone number and other identity information issued by Government of India for identification purposes. This information is required to provide hassle free and accurate services to our customers. The information collected is used to provide specific product offerings, maintain and administer crypto currency trading services and provide information about our future offerings to our customers.
- Pertaining BTCXIndia.com, we may collect specific information such as e-mail addresses, page request information and transaction activity on the website. The information such as the IP addresses, browser information, operating system and other MIME information will also be collected. This information may be used to identify the ISPs and geographical information which in turn are used to better serve our customers.
Your personal information may be used to for the following:
To verify the identity and the authenticity of the customer information (KYC compliance)
To facilitate transactions
To provide customized services
To authenticate and provide customer support
To develop new products and refine existing services
To contact you whenever needed
To perform quick checks while transactions are being performed
To verify citizenship
To comply with the regulatory bodies and the government organizations for verification and investigation
To comply with fraud detection
To prevent phishing and other social engineering activities
To train our staff to provide better service
- BTCXIndia exercises care while sending mails to you. In case of any mail other than business mails referring to BTCXIndia or BTCXIndia.com seems to be suspicious then you should immediately contact BTCXIndia Support and verify the credibility of the mail.
- BTCXIndia may contact you regarding promotions, service/product launches, feedback and surveys. If the you wish to opt out of the above said activities, you may write to [email protected] or call our Customer Support using your registered phone number.
-BTCXIndia gives high priority to customer information and all measures are taken care to safeguard the information by taking appropriate measures to avoid unauthorized access, tampering or destruction. The measures may include encryption of highest standard, physical access restriction among others. In spite of taking stringent measures, transactions over internet are vulnerable for attacks. This may be noted and you are urged to take necessary precautions at your end while performing transactions.